Overview
Billing & Subscriptions brings your plan and your usage together in one place. It shows which Sona plan you are on and what it includes, how many credits your contract allots and how many you have used, and a month-by-month record of how many people and companies Sona identified for you. Use it to keep an eye on your credit usage, spot changes in identification volume, and find the way to a different plan.
Getting to Billing & Subscriptions
Billing & Subscriptions is the third tab inside Account Settings, which lives at the bottom of the left sidebar. To open it:
In the left sidebar, click Account Settings at the very bottom. If the sidebar is collapsed to icons, it is the person icon in the bottom-left corner.
In the settings menu, click Billing & Subscriptions.
Your plan
The first Current Plan card at the top of the tab names your plan and summarizes what it includes.
Plan name: The plan your organization is on, for example Marketing - Starter Plan, with a one-line description underneath.
Users: How many users your plan allows.
Credits (in your plan): The number of credits included in your plan.
Choose Plan: Opens the Choose your plan page, where you can compare plans and upgrade.
Manage Subscription: Manages your existing subscription. If it is grayed out, it is not available for your account.
Credits and monthly usage
Below the plan summary, a second Current Plan card shows your contract details and how your usage is trending.
Contract/Subscription: The size of your contract or subscription per month.
Sources Included: How many data sources your plan includes.
Contract/Subscription Credit Allotment: The number of credits your contract gives you each month.
Credits Utilized this Contract Allotment: How many of those credits you have used so far.
Monthly Identified Companies: The number of companies Sona has identified this month, with a line chart of recent months so you can compare.
Monthly Identified People: The number of people Sona has identified this month, with the same monthly chart.
Note: Each chart shows the date its monthly count resets, for example Resets November 1, 2026. The count starts again from zero on that date.
Usage by month
At the bottom of the tab, a table breaks your usage down month by month, with the most recent month first.
Time Period: The month the row covers.
Monthly Tracked Users: The number of visitors Sona tracked on your website that month.
Count of Records from Primary CRM: The number of records from your primary CRM.
People Identified: The number of people Sona identified.
Companies Identified: The number of companies Sona identified.
Emails Revealed: The number of email addresses revealed.
Destination Synced Records: The number of records Sona synced to your connected destinations.
Workflows Executed: The number of workflow runs.
Ask Your Data: Your usage of Ask Your Data that month.
Ai Visibility Credits: Credits used by AI Visibility.
Credits Utilized: The total credits used that month.
Scroll the table sideways to see every column. Click the arrows next to a column name to sort by that column. Use Show rows to display 10, 25, 50, 100, 250, 500, or 1000 months at a time, and Previous and Next to page through older months.
FAQs
How do I change my plan?
How do I change my plan?
Click Choose Plan on the first Current Plan card. It opens the Choose your plan page, where you can compare plans and upgrade.
Why can't I click Manage Subscription?
Why can't I click Manage Subscription?
When Manage Subscription is grayed out, it is not available for your account. Contact our support team if you need to make a change to your subscription.
When do my monthly counts reset?
When do my monthly counts reset?
On the date shown under each chart, for example Resets November 1, 2026. The counts for identified companies and people start again from zero on that date.
How do I see usage from older months?
How do I see usage from older months?
In the usage table at the bottom of the tab, click Next to page back through older months, or raise Show rows to see more months at once.