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Account Management

Learn how to manage your Sona plan, track monthly credit usage across identified companies and people, and review your billing history.

Overview

Managing your account and understanding your plan's details is key to ensuring that you are maximizing the benefits of the Sona Labs platform. Below, we provide a detailed overview of the key components related to your "Marketing - Starter" plan, credit usage, and billing history. This will help you monitor your activity, track credits, and explore any necessary upgrades for your subscription.

Plan Overview

This page displays an overview of your plan and its key details. Here, you can see the features included, such as unlimited user access, which allows individuals or teams to collaborate without restrictions on the number of users. However, the plan does not come with pre-allocated credits, meaning you will need to monitor and manage your credit usage based on your activities.

Additionally, the auto-purchase feature for credits is disabled by default, ensuring no additional charges are made unless you manually enable this option. This section also serves as a point of reference to regularly review your plan, assess its suitability for your business needs, and explore potential upgrades to accommodate growth or unlock premium features.

Credit Usage

The "Credit Usage" section provides an in-depth look at how your credits are being spent across different activities on the platform. This allows you to track and analyze your marketing efforts on a more granular level. For instance, in the current month, the following actions have been recorded:

  • Companies Identified: a total of 483 companies were identified, utilizing 483 Sona Credits. This activity helps you pinpoint key companies to target with your marketing campaigns.

  • People Identified: you have successfully identified 80 individuals, consuming 400 Sona Credits. This is a crucial metric for personalized outreach and engagement efforts.

  • Emails Revealed: 10 emails were revealed during your interactions, using just 10 Sona Credits. This can be especially valuable when you are building your email marketing lists or personalizing communication strategies.

Billing History

This page provides valuable insights into how your credits are being used over time, giving you a visual representation of your monthly usage trends. Here is what you can track:

  • Monthly Identified Companies: the graph shows fluctuations in the number of companies identified, with a significant total of 483 companies identified in January 2025. This information is vital for understanding your marketing reach and ensuring you are targeting the right audience.

  • Monthly Identified People: this graph provides an overview of the number of people identified each month. In January 2025, 80 people were identified, helping you assess your customer acquisition strategy.

  • Credit Reset: each month, your credit usage resets, which gives you a fresh start for new marketing activities. This monthly reset ensures that you can plan your marketing budget and activity with a clear understanding of how many credits you will have available for the upcoming month.

This comprehensive overview is designed to help you make informed decisions about your subscription, track your credit usage, and ensure that your billing and credits are optimized for the best possible marketing outcomes. By regularly monitoring these sections, you will have the tools and insights needed to grow your business and make the most of the features available on the Sona Labs platform.

FAQs

Why does not my plan come with pre-allocated credits?

Some Sona plans, such as "Marketing - Starter," do not include pre-allocated credits, so you need to monitor and manage your credit usage based on your actual activity. Auto-purchase for additional credits is disabled by default, so no extra charges are made unless you manually enable that option.

What activities use up my Sona Credits?

Credits are consumed by actions such as identifying companies, identifying people, and revealing emails. The Credit Usage section breaks down exactly how many credits each activity used in the current month, so you can track your marketing efforts at a granular level.

When do my credits reset?

Your credit usage resets every month, giving you a fresh allotment for new marketing activities. This monthly reset lets you plan your marketing budget and activity with a clear understanding of how many credits will be available in the upcoming month.

What can I learn from the Billing History page?

Billing History shows visual trends for Monthly Identified Companies and Monthly Identified People over time, plus your monthly credit reset. Use it to understand your marketing reach and customer acquisition strategy, and to assess whether your current plan still fits your business needs.

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