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What is the expected timeframe for Sona to become operational after installing the script on my website?
What is the expected timeframe for Sona to become operational after installing the script on my website?
Updated over 5 months ago

The tracking script is production-ready as soon as you create a Sona account. Once it is installed on a page, it will start transmitting visitor activity data to our servers, and you will see real-time updates in the Sona platform.

If you are only seeing the Waiting for Data message, read this article to identify possible causes.

You can test if the tracking script is working properly by visiting any page where the tracking script is installed and checking the Activity page on the Sona platform to see if your session was recorded.

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