Sona enables you to easily connect and utilize messaging platforms, such as Slack, for real-time notifications. Once connected, you’ll be able to setup messaging alerts based on saved filters for both visitors and accounts.
Slack Integration with Sona
Click “Connect” in the left panel and under the Slack icon.
You will be redirected to where you can authorize the integration with SSO.
Login to your Slack Admin account.
Select “Allow” **and you’ll then be able to configure alerts for Slack.
And, that’s it! Sona is configured to send alerts to Slack channels or individual Slack users.
There are a few key benefits:
You can configure messaging alerts for both visitors and accounts.
You can define alerts based on filtered data views which you can setup in the Web Visitors List or the Accounts List.
You and your team can gain valuable, real-time insights based on the intent and buying stages of your visitors and accounts
Click “Next” to continue the onboarding steps.